NON-WARRANTY
Warranty of goods is neither express nor implied, as to variety, description, life, or productivity of any nursery stock. Wholesale Tree, Inc. assumes no responsibility for plant performance to any customer (either direct or indirect). Wholesale Tree, Inc. will, under no circumstances, bear any responsibility for any amount greater than the original purchase price of the plant or other item. No liability will be assumed for any contingency beyond our control.
RETURN POLICY
We do not accept returns of shrubs, perennials, ground cover or special order items, or any plants that have been planted. If cancelled or returned, these items will incur a 100% restocking fee. All qualifying return stock must be healthy and undamaged, in the original containers, and returned to our yard within 1 week of the purchase date. Exceptions must be approved by a manager. A minimum of 10% and up to 50% restocking fee will be charged on all returns. All inquiries for replacement or credit must be made by our customer; no credit will be given directly to our client’s customers.
CANCELLATIONS
Plants and trees that are in stock at our farm and have been pulled for delivery or pickup, are subject to up to 50% restocking fee if the order is cancelled. Cancellation of any Brokered material purchased to fulfill an order is subject to up to 100% restocking fee.
WHOLESALE INQUIRIES
Wholesale Tree, Inc. is a nursery and brokerage not open to the general public. We sell strictly to landscape professionals and other commercially licensed professionals. A Michigan Dealer and Nursery Stock License is required. Wholesale Tree, Inc. does not provide any sort of consultation services. Because we are a nursery open to landscape professionals, it is assumed that our customers are knowledgeable about the plant material they are selecting. We discourage our customers from sending their clients to the nursery unescorted. There are no specific personnel who can make choices or offer advice for a client’s landscape solutions. So it is imperative that the landscaper accompany their clients to the nursery. Pricing will not be released to clients unless we receive permission from our professional customers, who have active customer accounts already established.